FAQS

  • Where is Rio Grande Dental located?

    Rio Grande Dental is located in Ciudad Juarez, Mexico along El Paso Texas border.

  • How can I contact Rio Grande Dental?

    Telephone number: (888) 444-7778, (915) 588-2168

    Email: office@riograndedental.com

  • Do you offer transportation?

    Yes, Free Roundtrip Transportation from El Paso, TX to Juarez, MX

  • Can I bring someone with me in the charter van trips?

    Yes, you can bring someone with you. 

  • Do you help with travel arrangements?

    Yes. We are able to help with hotel recommendations. Due to a partnership, our front desk staff is able to make reservations at some hotels that give special rates to our patients. We leave patients to arrange their own airfare so they can more easily adjust their schedule and get the best deal they can get.

  • What language do the dentists speak?

    All dentists working with our US and Canadian patients speak excellent English. 

  • What payment methods do you accept?

    We accept visa, MasterCard and debit cards. We also accept cash (USD). Traveler’s check, cashier’s check and personalized secure payment online.

  • Do You accept insurance?

    We are unable to accept direct assignment of benefits from insurance companies. However, this does not mean you will be unable to take advantage of your benefits. Once the treatment is completed, we can fill out the claim forms so you can then submit them for reimbursement.

  • Do you offer credit or financing?

    Third party financing through United Credit

  • How much will I save on dental costs?

    That depends on the type of dental procedure you choose but the cost of comparable services in the Americas is favorable often resulting in savings of up to 70% or more. 

  • Why does dental care costs so much less overseas?

    Fees in the U.S are driven by labor overhead, administrative expenses, and insurance contracts that favor the large corporations. Over 71 percent of dental costs are labor related according to a recent World Health Organization report. This helps to explain some of the cost advantages for countries with lower labor costs structures.

  • What documentation is necessary to travel to Mexico?

    U.S. citizens re-entering the United States by land are required to present:

    * U.S. Passport

    * U.S. Passport cards

    * Driver’s licenses (New Mexico drives license is not enhanced. Currently only WA, VT, MI, MN and NY are approved ESLs)

    *Trusted traveler cards (Global entry* NEXUS, SENTRI or FAST)

  • What dental procedures can I get in Rio Grande Dental?

    *Dental Implants

    *Snap-on dentures (removable)

    *Porcelain, Zirconia, E-max, Cerec, Gold Crowns

    *Root canals

    *Cosmetic Veneers

    *Extractions and surgical extractions

    *Full restorative and cosmetic dentistry

    * Dental bridges, full and partials

    * Implant supported bridges

    * Cleanings and fillings

    * Mercury removal

    *Dentures

    *Periodontics

  • How does the guarantee work?

    We offer a 5-year guarantee for chips or fractures of final crowns, bridges, and dentures. You can go back to Rio Grande Dental free of charge for any needed repairs, adjustment or replacements. Our dental implants also have a 5-year warranty. The warranty does not cover fractures, infections, or cavities on the underlying teeth. It will also not cover travel expenses or accommodations for a return visit to Juarez, Mexico.

  • How do I know if my dental procedures will be completed in time?

    We will have a timeline for completion of your procedures already planned out before you reach your destination.

    Same day root canal, fillings, cleanings, dental implants surgery, Cerec Crowns, extractions and surgical extractions. 

    Cosmetic veneers, metal porcelain crowns, zirconia crowns, E-max crowns, gold crowns 4/6 days

    Immediate dentures with extractions, partial dentures and full set dentures 2 days.

    Full restorative crowns and Implant supported bridges will take 2 appointments with 15 days in between. First appointment will take 2 days during this visit teeth or abutments are prepared also preliminary impressions and shade are send to the dental laboratory to design your permanent crowns roughly 10 to 15 days to make your permanent crowns. Second appointment permanent crowns are placed 2 days during this visit.

  • Why do I have to stay for so long?

    The lab generally needs four full business days to process and fabricate prosthetics, but this does not include clinic days. We also like to have a backup day at the end of the week in order to allow adjustments. Some products like dentures and partials require several try ins, which extends the lab process. 

  • Is the hygiene and sterilization up to international standards?

    Yes. Rest assured that our clinics use world-class sterilization technology and techniques.

  • Do you provide sedatives, nitrous oxide or IV sedation?

    Do you provide sedatives, nitrous or IV sedation?

    Due to national regulations, our clinic is unable to provide nitrous oxide or narcotic medications to patients. IV sedation is available with an anesthesiologist. Please mention this at the moment of your consultation.


    What brand of dental implants do you restore?

    We work mostly with BioHorizons and Straumann implants, but we are able to restore basically any brand distributed in the United States so long as you provide the implant specifications before your visit. The information required is brand, size, and model.

  • Why do I have to come back after 4-5 months to finish dental implants?

    After the implant is surgically placed on your jawbone, bone cells grow around its threads and after several months harden into bone. This process is called osseointegration and it is necessary before the final crown placement. Loading the implant immediately can endanger the success of the implant. 

  • What is the success rate for dental implant?

    Titanium dental implants have a very high success rate (98%). Usually, implant cases that fail are due to systemic risk factors like diabetes, excessive tobacco use, osteoporosis, etc.

  • What is the material used in bone grafts?

    The bone graft used is an allograft (means it is taken from another being) of mineralized and sterilized bovine bone chips that act as a scaffold for new bone formation. This is obtained from authorized brands.

  • Who performs sinus lift / endodontic work / major surgical procedures?

    Surgical and endodontic work are performed by specialists who come to the clinic on call.

  • What is CAD/CAM?

    The CAD/CAM is a 3D technology that allows the dental clinic to obtain 3 Dimensional impression of your teeth, with the help of the CAD software, Rio Grande Dental can design the final restoration in less time than traditional methods

  • I just visited a U.S. dentist for an evaluation. Can the Rio Grande Dental perform the treatment plan provided by the U.S. dentist?

    Yes. However, you will still need to be seen and evaluated by our dentist in Mexico. Your dental treatment plan may be the same, similar, or quite different from what your U.S. dentist prescribed.


    However, you can provide a copy of your treatment plan, X rays, Pictures, 3D Tomography in advance to Rio Grande Dental for one-to-one comparison on the prices. 

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